Service Request Ticket - # 31457

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 06, 2009 11:27 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080801[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description DellOptiPlex 755 USFF, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 2QM37J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows 7 Pro upgraded on P0081747, Microsoft Office Pro Plus 2007 from P0069383

Wired NIC 00:21:70:53:0D:E5

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 07, 2009 07:40 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Dale Goodell Apr 07, 2009 07:39 AM 
Delivered 4/7/09.
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Dale Goodell Apr 06, 2009 04:10 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Dale Goodell Apr 06, 2009 04:10 PM 
Computer Setup:
- Ghosted.
- Renamed and bound to MASH.
- Ran Microsoft Update.
- Removed Starboard application.
- Installed Crestron.
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Dale Goodell Apr 06, 2009 03:28 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Apr 06, 2009 11:32 AM 
This is in tech inbox#6 with Setup form NAthan 
will start building MOD 102 tomorrow so it would 
be preferable to get this to him by tomorrow, 
Deliver to hias office not MOD 102
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