Service Request Ticket - # 31479

Service Request Information

CONTACT Name Reagle, Christina   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 07, 2009 09:19 AM
Department The Research Institute Phone 88871
Location Email reaglec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050320[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 306R981 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from TRI Site License, HyperRESEARCH 2.8.2 from VISA2008000422

Wired NIC 00:12:3F:97:17:2C

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 08, 2009 02:08 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 08, 2009 02:08 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 08, 2009 02:08 PM 
her outbound was set to cougar, not smtp
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Richard Rogers Apr 07, 2009 03:41 PM 
She also has another problem.  None of her 
network drives show up under 'My Computer'.  She 
cannot due anythig until this problem is fixed.
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Christian Rogers Apr 07, 2009 09:19 AM 
Christina says when she sends a e-mail it does 
not show up in her sent box, nor does the person 
receive the mail. 

Research professor in Teaching research 
institute. 
Available all day 88871
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