Service Request Ticket - # 31480

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 07, 2009 09:33 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040372[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 1700n Laser Printer with 4 year warranty
Serial No. 7SK3841 Location PDR

Model 1700N Hostname
Notes 4 year warranty replacement fuser on P0078184 Dec2010, SR40220 Ink/Toner Refill Dell K3756

Wired NIC 00:04:00:3B:7C:7D

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner May 21, 2009 11:05 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner May 21, 2009 11:05 AM 
This printer is now back up and running.
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Casey Sonflieth May 15, 2009 12:33 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Casey Sonflieth May 15, 2009 12:32 PM 
She is calling in and asking for it to be worked 
on really quick and students use it daily
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Brian Berkley Apr 09, 2009 11:32 AM 
Task reassigned to Adam Wehner.
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Christian Rogers Apr 07, 2009 09:37 AM 
About 86 documents backed up on this printer. it 
is a  printer in admin hallway for student to 
print to. "did not say the machine was flashing a 
mesage. 

can be worked on at any point in the day
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