Service Request Ticket - # 31486

Service Request Information

CONTACT Name Caligure, Lacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 07, 2009 10:47 AM
Department Creative Arts/Music Phone 88275
Location Email lcaligu@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20031179[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224NRNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software

Wired NIC 00:0A:95:C1:37:3A


TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact rmeyer06@wou.edu 88925

Tracking

Entered by Date Memo
Ryan Meyer
Email

Public

Entered by Date Memo
Ryan Meyer Apr 30, 2009 01:54 PM
Status changed from (1) Pending to (5) Completed
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Ryan Meyer Apr 30, 2009 01:53 PM
Reinstalled finale 2009 and found the root problem
to be kontakt player. 
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Ryan Meyer Apr 30, 2009 12:24 PM
rescheduled appointment for 12:30 because he was
not ready yet.
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Ryan Meyer Apr 30, 2009 12:06 PM
Task reassigned to Ryan Meyer.
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Ryan Meyer Apr 30, 2009 12:06 PM
called and set up appointment for now.
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Ryan Meyer Apr 30, 2009 11:59 AM
Software is Finale (fin-al-ee) a musical notation
software.
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Cinthya Mendez-Garcia Apr 22, 2009 03:17 PM
available times:
anytime today
tomorrow all day. 
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Ryan Johnson Apr 22, 2009 02:58 PM
Called and left a message asking when a good time
would be to come over and have a look at it.
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Christian Rogers Apr 21, 2009 10:55 AM
Priority changed from (3) Priority to (2) High Priority.
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Christian Rogers Apr 21, 2009 10:55 AM
called again.upsets b/c its ben two weeks. he is 
trying to teach in that class and need program
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Kevin Elmore Apr 13, 2009 01:12 PM
The program is Finale 2009.  Lacy called to check 
status.
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Christian Rogers Apr 07, 2009 10:48 AM
Adam Bates, a professor, can not get 
program “Finally” to open on Tom Burgeron’s (Tom 
is on sabbatical for the rest of year and Adam is 
using his computer.) computer. It opens to set- 
up screen and then just closes down.

please contact Adam 1st@ 503-917-9715
Secondly contact Lacy the secretary @ 88275
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