Service Request Ticket - # 31497

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 07, 2009 08:29 PM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060341[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac mini, 1.83GHz Intel Core Duo #Z0DN
Serial No. G86384CVW0D Location PDR 2023 Giveaway

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Unknown Software MS Office Pro 2004 from P0059051, Windows XP Pro from P0058962, Adobe Web bundle includes CS2.3 MAC and Studio v8 MAC from P0060616, Adobe CS4 Design Prem Mac from P0070829, Adobe Acrobat PRO v9 Win License from P0070415, Microsoft Office Mac 2008 License from P0071719

Wired NIC 00:16:CB:97:C5:D9


Bluetooth NIC 00:16:CB:13:6B:14

TECHS Submitted by Kayla Fordham Contact kfordham08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 20, 2009 10:56 AM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 20, 2009 10:56 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 20, 2009 10:56 AM 
Repaired Acrobat 6 install, installed Adobe Reader 9.1
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Kayla Fordham Apr 07, 2009 08:29 PM 
Here is the direct email:

Hi, could I get Acrobat Distiller reinstalled on
my machine, isn't working anymore.
It probably came with Acrobat Professional (copy #
1118-1416-5545-5705-3375)
that I have installed on the PC side of my machine
(20060341)
Thanks. 

Sue Payton
Technology Resource Center
Western Oregon University
Monmouth, OR 97361
503-838-8967
paytons@wou.edu
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