Service Request Ticket - # 31507

Service Request Information

CONTACT Name Latham-Scott, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 08, 2009 10:06 AM
Department Natural Science Division Phone 88868
Location Email lathamscottk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20070900[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 3NYF7G1 Description Dell Latitude D630, 2.40GHz, 4M L2 Chache, 800MHz
Serial No. 3NYF7G1 Location

CPU Intel Core 2 Duo T8300(2.4GHz, 800Mhz,3ML2)


OS Unknown Software Office2007 Pro Plus from P0065730, Systat SigmaPlot 11.0 Academic from P0065722, EndNote X5 for WIN from P0083703

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:6C:C3:49

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Apr 14, 2009 12:56 PM 
Task reassigned to Lance Jewett.
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Lance Jewett Apr 14, 2009 12:56 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Apr 14, 2009 09:26 AM 
She had a class so will stop by at 10:30
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Casey Sonflieth Apr 08, 2009 10:09 AM 
She is able to move her H drive and update her 
files on the network in her office  but is unable 
to move the H drive or read what has been updated 
on the computer in the lab that she teaches in. 
it is unable to recognized any updates from when 
she moves or updates from her office computer to 
the one in the lab

The Lab comp #:20070308[Edit Inv]


Phone:8-8868
Email:lathamk@wou.edu
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