Service Request Ticket - # 31534

Service Request Information

CONTACT Name Stonecipher, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2009 09:08 AM
Department Graduate Studies Phone 88366
Location Email stonecl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080299[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag Description iMac 20in 2.66GHz Intel Core 2 Duo #MB324LL/A
Serial No. W8830146ZE3 Location Going to PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand), MS Office 2008 for MAC from P0067422 and Deltagraph from P0066789

Wired NIC 00:22:41:20:FA:C5


Wireless NIC 00:21:E9:E3:38:E2


Bluetooth NIC 00:21:E9:D5:68:CA

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact ylwang06@wou.edu 88925

Tracking

Entered by Date Memo
Yi Wang
Email

Public
Entered by Date Memo
Yi Wang Apr 30, 2009 02:58 PM 
Task reassigned to Yi Wang.
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Yi Wang Apr 30, 2009 02:58 PM 
Status changed from (1) Pending to (5) Completed
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Yi Wang Apr 30, 2009 02:58 PM 
figure out by herself
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Adam Wehner Apr 09, 2009 11:46 AM 
Task reassigned to UCS Tech.
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Richard Rogers Apr 09, 2009 09:09 AM 
Linda gets permission errors when trying to open 
documents saying she does not have permissions to 
access. This is a MAC computer.  Contact Deb at 
88597.
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