Service Request Ticket - # 31535

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2009 09:14 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070645[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4350dtn Printer #Q5409A#ABA
Serial No. CNRXY27585 Location PDR

Model Q5409A Hostname
Notes duplexing, 2X 500 sheet paper trays and 1X 100 sheet multipurpose tray Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:1E:0B:04:FA:3D

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 22, 2009 03:25 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Apr 22, 2009 03:25 PM 
All three printers are up and running now.
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Adam Shinn Apr 16, 2009 10:12 AM 
Task reassigned to Adam Wehner.
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Adam Shinn Apr 16, 2009 10:12 AM 
Adam, I believe this was the printer you looked at
yesterday.. number 2 I believe this is the one
they are talking about.. I'm gonna toss this to
you, if its something you dont want/not the fuser
go ahead and toss it back
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Richard Rogers Apr 09, 2009 09:20 AM 
Printer is leaving splochy marks.  This has 
happened in the past.  They believe it is the 
fuser, but the printer needs looked at in case it 
might be something else.
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