Service Request Ticket - # 31536

Service Request Information

CONTACT Name Maroney, Elisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 09, 2009 09:16 AM
Department Deaf Studies and Professional Studies Phone 88735
Location Email maronee@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20071110[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 20in 2.66GHz Intel Core 2 Duo#MB324LL/A
Serial No. SW88176MQZE3 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software MS Office 2008 for MAC from P0066186 installed as MS Office 2004 for MAC

Wired NIC 00:1F:F3:4F:B4:E4


Wireless NIC 00:1E:C2:C5:C7:A2


Bluetooth NIC 00:1E:C2:99:40:44

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact rrogers@wou.edu 88925

Tracking

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Richard Rogers
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Entered by Date Memo
Richard Rogers Apr 09, 2009 09:18 AM 
Task reassigned to Richard Rogers.
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Richard Rogers Apr 09, 2009 09:18 AM 
Status changed from (1) Pending to (5) Completed
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Richard Rogers Apr 09, 2009 09:18 AM 
She turned her power strip off then back on the 
and the computer booted up.
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Richard Rogers Apr 09, 2009 09:18 AM 
She has played with the cords and it still wont 
turn on.
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