Service Request Ticket

Service Request Information

CONTACT	Name	Girod, Mark	Date	Apr 09, 2009 04:51 PM
	Department	College of Education	Phone	88518
	Location		Email	girodm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080620 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iMac, 20-inch, 2.66HGz Intel Core 2 Duo #Z0FE
	Serial No.	SQP8490SBZE6	Location	PDR
	CPU	Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)
	OS	Unknown	Software	MS Office MAC 2008 from P0068701, Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools) and iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand)
	Wired NIC	00:23:32:96:0A:C9
	Wireless NIC	00:23:12:1D:7C:8E
	Bluetooth NIC	00:23:12:42:92:C0

TECHS	Submitted by	Richard Rogers	Contact	rrogers@wou.edu	88925
	Primary Technician		Contact

Entered by	Date	Memo
Self Resolved			Email Public
Entered by	Date	Memo
Kevin Elmore	Apr 20, 2009 12:51 PM	Task reassigned to Self Resolved.	Add Attachment
Kevin Elmore	Apr 20, 2009 12:51 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Shinn	Apr 20, 2009 12:03 PM	Left another vm asking for times or if he still needs this done	Add Attachment
Adam Shinn	Apr 16, 2009 12:04 PM	called and left a VM	Add Attachment
Adam Shinn	Apr 15, 2009 02:43 PM	Task reassigned to Adam Shinn.	Add Attachment
Richard Rogers	Apr 09, 2009 04:52 PM	He is now in room ED 203.	Add Attachment