Service Request Ticket - # 31561

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2009 09:59 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051185[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client, 2 USB Ports
Serial No. 0612YB0126 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:0E:8C:A6

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact rjohnson07@wou.edu 88925

Tracking

Entered by Date Memo
Ryan Johnson
Email

Public
Entered by Date Memo
Ryan Johnson Apr 29, 2009 02:46 PM 
Status changed from (1) Pending to (5) Completed
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Ryan Johnson Apr 29, 2009 02:46 PM 
The station was not plugged into the network. 
Picked the cable up from the floor and plugged it
in, worked fine afterward.  Thin Clients generally
need the internet for them to work.
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Ryan Johnson Apr 29, 2009 02:39 PM 
Task reassigned to Ryan Johnson.
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Christian Rogers Apr 10, 2009 10:01 AM 
student patcic shanley reported that the one of 
the tin clianst is not working prperly. It is 
stuck on blue screen.
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