Service Request Ticket - # 31566

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2009 12:06 PM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20050246[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Laserjet 4250dtn #TB372ll/a
Serial No. CNDXB23298 Location PDR

Model #TB37211/a Hostname
Notes Ink/Toner Refill

Wired NIC 00:13:21:26:56:82


TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact cimende@wou.edu 88069

Tracking

Entered by Date Memo
Cinthya Mendez-Garcia
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Entered by Date Memo
Cinthya Mendez-Garcia Apr 10, 2009 12:07 PM
Status changed from (1) Pending to (5) Completed
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Cinthya Mendez-Garcia Apr 10, 2009 12:07 PM
I delivered a Q5942A black cartridge to Ed 111. 
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Cinthya Mendez-Garcia Apr 10, 2009 12:06 PM
Hi Everyone. I left a paper copy of these 
details, but at about 8:30pm a lady in the ED 
111 Lab called and said the ink in the printer 
was low. I asked her for the WOU # and what ink 
cartridge it needed but she was unsure. She said 
she was about ready to close the lab so I told 
her someone could come and replace the ink 
tomorrow. The WOU# is 20050246[Edit Inv] Also, I have not 
yet done a delivery yet, and I was wondering if 
someone could walk me through the process of 
what to do when I do a delivery and where and 
how to document the delivery. The help would be 
much appreciated. Kelsey Bartlett
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