Service Request Ticket - # 31580

Service Request Information

CONTACT Name Hutchinson, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 10, 2009 02:38 PM
Department Telecommunications Phone 88010
Location Email hutchinsont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060191[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. TH6585Z00R Location PDR

Model C8174A Hostname trccolor.wou.edu
Notes Duplexing, two trays IP: 140.211.114.27 Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:EF:1F:21

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact btipton05@wou.edu 88925

Tracking

Entered by Date Memo
Brandon Tipton
Email

Public
Entered by Date Memo
Brandon Tipton Apr 20, 2009 02:50 PM 
Status changed from (1) Pending to (5) Completed
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Brandon Tipton Apr 20, 2009 02:50 PM 
I replaced all toner cartridges for this 
computer last week.
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Teresa Hutchinson Apr 17, 2009 03:06 PM 
Task reassigned to Brandon Tipton.
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Teresa Hutchinson Apr 17, 2009 03:06 PM 
Brandon, this request came in on April 10th and 
the printer is in ITC 204 and you may have 
already taken care of this but sending it your 
way to see if you check it out to make sure 
everything is good.
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