Service Request Ticket - # 31595

Service Request Information

CONTACT Name Tighe, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2009 10:33 AM
Department Criminal Justice Phone 14003
Location Email tighes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060122[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 1C7FPB1 Description OptiPlex GX620 SFF, 4.30GHz, 2x2M, 800MHz FSB
Serial No. 1C7FPB1 Location PDR 2023 Giveaway

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office Pro 2003 from P0058744

Wired NIC 00:13:72:A8:10:50

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Apr 17, 2009 10:05 AM 
Problem fixed itself. He was trying to use Adobe
through a remote connection and it was giving him
an error. It is working now and no more problems
have come up.
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Jordan Colton Apr 17, 2009 10:04 AM 
Task reassigned to Jordan Colton.
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Jordan Colton Apr 17, 2009 10:04 AM 
Status changed from (1) Pending to (5) Completed
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Casey Sonflieth Apr 13, 2009 10:36 AM 
Adobe will not open and he gets a error message 
saying:

He is going to try and work with it


it happend about six weeks ago too.
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