Service Request Ticket - # 31603

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2009 12:48 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040306[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY305076 Location PDR

Model Q2434A Hostname mathlab.wou.edu
Notes 140.211.78.49 Ink/Toner Refill HP 39A or HP 39X

Wired NIC 00:0E:7F:3A:08:BF

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Apr 15, 2009 11:54 AM 
Status changed from (1) Pending to (5) Completed
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Adam Shinn Apr 15, 2009 11:54 AM 
this  was a student issue, and apparently is not
longer an issue
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Adam Shinn Apr 15, 2009 11:49 AM 
Task reassigned to Adam Shinn.
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Kevin Elmore Apr 13, 2009 12:49 PM 
The computer is not sending jobs to the printer.  
The computer is in MNB112.
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