Service Request Ticket - # 31607

Service Request Information

CONTACT Name Rosenblad, BJ   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 13, 2009 02:06 PM
Department College of Education Phone 88758
Location Email rosenblb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
A/V equipment Edit WOU # 20060351[Edit Inv] (opens in a new window) Bldg/Room SSC
Service Tag Description D-Link DVC 1000 i2Eye VideoPhone
Serial No. DQ0Y259000616 Location
TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact nicksb@wou.edu 88008

Tracking

Entered by Date Memo
Bill Nicks
Email

Public
Entered by Date Memo
Teresa Hutchinson Apr 15, 2009 10:51 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Apr 15, 2009 10:51 AM 
Network cable not plugged in.
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Teresa Hutchinson Apr 13, 2009 03:41 PM 
Task reassigned to Bill Nicks.
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Teresa Hutchinson Apr 13, 2009 03:41 PM 
reassigned
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Teresa Hutchinson Apr 13, 2009 03:40 PM 
Check network and if that's okay then we will 
reassign to Larry Bentley
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Brian Berkley Apr 13, 2009 02:35 PM 
Task reassigned to Teresa Hutchinson.
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Cinthya Mendez-Garcia Apr 13, 2009 02:10 PM 
screen comes up and says that the subnet mask and 
the gateway is missing.
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Cinthya Mendez-Garcia Apr 13, 2009 02:09 PM 
says the sub net mask and the gateway is missing 
on the network address screen on her video phone. 

she uses it for deaf hard hearing individuals to 
be able to see her. 

available times:
special education main office there is a key. Its 
the RRCD office

8am-5pm 

she will be out of town but says kelly and gina 
is there in the office.
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