Service Request Ticket

Service Request Information

CONTACT	Name	Keller, Linda	Date	Apr 15, 2009 08:18 AM
	Department	Deaf Studies and Professional Studies	Phone	88746
	Location		Email	kellerl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20030739 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dimension 4600, P4-2.80GHz
	Serial No.	G2F0Y41	Location	PDR
	CPU	Pentium 4-2.80Ghz
	OS	Unknown	Software	MS Office Pro from P0047320
	Wired NIC	00:0C:F1:EA:2D:52

TECHS	Submitted by	Cinthya Mendez-Garcia	Contact	cimende@wou.edu	88069
	Primary Technician		Contact	jcolton08@wou.edu	88925

Entered by	Date	Memo
Jordan Colton			Email Public
Entered by	Date	Memo
Jordan Colton	Apr 21, 2009 03:18 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jordan Colton	Apr 21, 2009 03:18 PM	Installed CCleaner and removed old temp files etc. Cleaned out deleted items folder in outlook and emptied recycle bin. Cleaned up startup programs. She is running webshots for her desktop background so that could cause her system to run a little slower. Everything is working fine now.	Add Attachment
Jordan Colton	Apr 20, 2009 03:19 PM	Out again all day. Office hours are Tuesday at 3:15-4:30.	Add Attachment
Jordan Colton	Apr 17, 2009 03:20 PM	Stopped by she is out of office all day today. Will check back again Monday.	Add Attachment
Jordan Colton	Apr 17, 2009 03:06 PM	Task reassigned to Jordan Colton.	Add Attachment
Paul Lambert	Apr 17, 2009 08:39 AM	I've seen this before when someone has a lot (5000+) messages in their in box	Add Attachment
Cinthya Mendez-Garcia	Apr 15, 2009 08:21 AM	says she noticed the since last friday, when she tries to open up any email it is opening really slow. says she has been doing a lot of work through the email, she would like to have someone take a look at this. available times: today until 10:30am and 1-2:30pm tomorrow 10am-4pm	Add Attachment