Service Request Ticket - # 31667

Service Request Information

CONTACT Name Johnson, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 15, 2009 01:41 PM
Department College of Education Phone 88235
Location Email johnsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20080620[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 20-inch, 2.66HGz Intel Core 2 Duo #Z0FE
Serial No. SQP8490SBZE6 Location PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software MS Office MAC 2008 from P0068701, Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools) and iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, GarageBand)

Wired NIC 00:23:32:96:0A:C9


Wireless NIC 00:23:12:1D:7C:8E


Bluetooth NIC 00:23:12:42:92:C0


TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact cimende@wou.edu 88069

Tracking

Entered by Date Memo
Cinthya Mendez-Garcia
Email

Public

Entered by Date Memo
Cinthya Mendez-Garcia Apr 15, 2009 02:09 PM
Task reassigned to Cinthya Mendez-Garcia.
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Cinthya Mendez-Garcia Apr 15, 2009 02:09 PM
Status changed from (1) Pending to (5) Completed
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Cinthya Mendez-Garcia Apr 15, 2009 02:09 PM
****This is an email****
Please cancel this Service Request number, 31667, 
we were able to figure it out with the help of 
one of the other faculty that has a MAC.
 
Thanks,
Karen 
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Jeff Sawyer Apr 15, 2009 01:42 PM
The computer is actually in Ed 203, and is used 
by Mark Girod. If he is not in the office anyone 
in the office in the Ed building can assist. 
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