Service Request Ticket - # 31677

Service Request Information

CONTACT Name Avila, Osvaldo   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2009 09:15 AM
Department Student Success & Advising Office Phone 88587
Location Email avilao@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080485[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 59JNPH1 Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 59JNPH1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 , transfer from W#20030664 Macromedia Studio MX 2004 from P0052515, Pre 2000 Filemaker Pro 5.0

Wired NIC 00:21:70:6F:D9:E8

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn Apr 16, 2009 10:40 AM 
Status changed from (1) Pending to (5) Completed
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Adam Shinn Apr 16, 2009 10:40 AM 
He wasn't connectig to AA-aalc with his
username/pw so wehner gave me rights to it and I
logged in for him.
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Adam Shinn Apr 16, 2009 10:25 AM 
Task reassigned to Adam Shinn.
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Richard Rogers Apr 16, 2009 09:16 AM 
He deleted all the old printers and restarted his 
computer and the printers on Bart did not show up 
after restarting his computer.
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