Service Request Ticket - # 31692

Service Request Information

CONTACT Name Pettenger, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 16, 2009 05:24 PM
Department Social Science Phone 88301
Location Email pettengm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080487[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. C8JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380, Adobe CS3 Web Premium Win License from P0066451

Wired NIC 00:21:70:6F:E9:3F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Apr 28, 2009 04:01 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Dale Goodell Apr 17, 2009 03:15 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Dale Goodell Apr 17, 2009 03:14 PM 
Machine has been ghosted, additional application
installed, and machine is ready to deliver.
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Dale Goodell Apr 17, 2009 03:14 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Apr 16, 2009 05:26 PM 
W#20080487[Edit Inv] cpu and W#20080513[Edit Inv] 22 inch monitor to 
replace W#20030128[Edit Inv] and @0030134 for MAry 
Pettenger is on counter in ITC 008 with GFA Setup 
Form
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