Service Request Ticket

Service Request Information

CONTACT	Name	Braun, Debbie	Date	Apr 20, 2009 01:22 PM
	Department	College of Liberal Arts and Sciences	Phone	14220
	Location		Email	braund@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20080930 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	HP LaserJet P4515x Printer #CB516A#ABA
	Serial No.	SCNDY157295	Location	PDR
	Model	CB516A	Hostname	humcom.wou.edu
	Notes	duplexing, 2nd 500 sheet tray original printer IP: 140.211.76.61 PRINTER MAINT: HP 4515 Maintenance Kit (EXCH) #CB388-67901 PO100355 MAR2016 SR59617 IP:140.211.76.61	Ink/Toner Refill
	Wired NIC	00:21:5A:94:DA:68

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ttodorov05@wou.edu	88925

Entered by	Date	Memo
Todor Todorov			Email Public
Entered by	Date	Memo
Todor Todorov	May 29, 2009 01:59 PM	Adam turned the duplexer on	Add Attachment
Todor Todorov	May 29, 2009 01:58 PM	Task reassigned to Todor Todorov.	Add Attachment
Todor Todorov	May 29, 2009 01:58 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Casey Sonflieth	May 29, 2009 10:14 AM	she called back and said that the duplex printing option was not set up when it was fixed. Phone:8-8906 Email:braund@wou.edu	Add Attachment
Casey Sonflieth	May 29, 2009 10:13 AM	Task reassigned to UCS Tech.	Add Attachment
Casey Sonflieth	May 29, 2009 10:13 AM	Status changed from (5) Completed to (1) Pending	Add Attachment
Adam Wehner	May 26, 2009 11:48 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Adam Wehner	May 26, 2009 11:48 AM	Printer is setup and running now. I also took the old printer from that location and moved it over to Todd 308 as the replacement for the really old one that is over there. The one that was taken out of Todd 308 was then moved back over to HSS as a printer that will be used only for recycled paper.	Add Attachment
Tricia Flaherty	Apr 20, 2009 01:23 PM	W#20080930 for HSS312 - Humanities Division to replace W#20040642-HU_MANTEE(moving to TODD308) ask Debbie about really old printers final destination	Add Attachment