Service Request Ticket - # 31756

Service Request Information

CONTACT Name Perini, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 20, 2009 02:23 PM
Department Phone 88534
Location Email perinij@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050217[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power Mac G5 Dual 2.3GHz #ZOBL
Serial No. G8529CPJRTZ Location PDR

CPU G5 Dual 2.3GHz


OS Unknown Software

Wired NIC 00:11:24:86:AA:94

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton Apr 20, 2009 03:33 PM 
Task reassigned to Jordan Colton.
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Jordan Colton Apr 20, 2009 03:33 PM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton Apr 20, 2009 03:33 PM 
Cable was unplugged from wall. I plugged the cable
back in and people are now able to log into the
computer now.
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Adam Shinn Apr 20, 2009 02:25 PM 
never mind.. will close 31755 since this one had
its information updated.
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Adam Shinn Apr 20, 2009 02:24 PM 
duplicate task: 31755. closing this one.
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Cinthya Mendez-Garcia Apr 20, 2009 02:24 PM 
it is a mac computer in ITC 104
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Cinthya Mendez-Garcia Apr 20, 2009 02:24 PM 
says the computer does not let anyone log into 
it. Says when they try to put their username and 
password the screen just jiggles and nothing 
happens.
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