Service Request Ticket - # 31768

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2009 09:11 AM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Oct 12, 2010 05:00 PM 
Status changed from (3) Order in Process to (5) Completed
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Todor Todorov Apr 23, 2009 11:22 AM 
Task reassigned to Tricia Flaherty.
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Todor Todorov Apr 23, 2009 11:21 AM 
Adobe Creative Suite Prem 1.3 doesn't include
Dreamweaver. It's included in Adobe CS 3 and CS 4,
or separately in earlier versions as Macromedia
Dreamweaver.
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Gabriel Thrash Apr 23, 2009 10:51 AM 
Task reassigned to Todor Todorov.
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Tricia Flaherty Apr 23, 2009 09:59 AM 
Task reassigned to UCS Tech.
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Tricia Flaherty Apr 23, 2009 09:59 AM 
W#20031186[Edit Inv] has license of Adobe Creative Suite
Prem v1.3 MAC from P0052524 and is on T:\5. Mac
Software\Adobe\Creative Suite Prem 1.3  it is in
its inventory record under addt'l software
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Todor Todorov Apr 22, 2009 12:35 PM 
Task reassigned to Tricia Flaherty.
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Todor Todorov Apr 22, 2009 12:35 PM 
Status changed from (5) Completed to (3) Order in Process
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Todor Todorov Apr 22, 2009 12:34 PM 
****This is an email****
Ok, thank you.
What about the other computer in that room
(#20060495)?  I had requested to have Dreamweaver
on that one too.
Karen

#20060495[Edit Inv] is the monitor, she probably means
#20031186[Edit Inv] which is the other Mac computer in that
room. I didn't find a serial number for that
second computer
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Yi Wang Apr 21, 2009 12:10 PM 
Task reassigned to Todor Todorov.
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Yi Wang Apr 21, 2009 12:10 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Apr 21, 2009 12:08 PM 
Dreamweaver is now installed and working properly
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Yi Wang Apr 21, 2009 11:21 AM 
Task reassigned to Yi Wang.
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Christian Rogers Apr 21, 2009 09:15 AM 
Rice 109. 
"one computer is our student worker who needs to 
be able to make edits in Dreamweaver. but neither 
computers can open and run program".

its an open lab, can fix anytime in the day.
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