Service Request Ticket - # 31776

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2009 11:21 AM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070134[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 4HGBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2007 installed as Office Pro 2003 from P0062550

Wired NIC 00:1A:A0:52:F9:0E

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Brian Berkley Apr 21, 2009 12:42 PM 
Task reassigned to Self Resolved.
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Brian Berkley Apr 21, 2009 12:42 PM 
Status changed from (1) Pending to (5) Completed
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Christian Rogers Apr 21, 2009 11:24 AM 
Having trouble login into remote desktop, after 
Adam installed new printer (did not have SR#). 
Message “not a member of the remote desktop user 
group”

Available before 5. and at lunch 1-2.
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