Service Request Ticket - # 31782

Service Request Information

CONTACT Name Winningham, Rob   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2009 01:08 PM
Department Social Science Phone 88297
Location Email winninr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20071102[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag BY1KDG1 Description Dell Latitude D630, 2.40GHz, 4M L2 Cache, 800MHz
Serial No. by1kdg1 Location was Psychology Staff Laptop

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0066717 installed as Office Pro 2003

Wired NIC 02:00:54:55:4E:01


Wireless NIC 00:1F:3B:9A:BF:13

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact ylwang06@wou.edu 88925

Tracking

Entered by Date Memo
Yi Wang
Email

Public
Entered by Date Memo
Yi Wang Apr 22, 2009 02:03 PM 
Status changed from (1) Pending to (5) Completed
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Yi Wang Apr 22, 2009 02:03 PM 
He did not pay the wireless fee
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Yi Wang Apr 22, 2009 10:40 AM 
Task reassigned to Yi Wang.
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Richard Rogers Apr 21, 2009 03:03 PM 
Linda Kunze has his computer in Todd 325.
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Richard Rogers Apr 21, 2009 01:09 PM 
His computer looks like it does not have the 
Cisco agent on it.  He needs this done before 
2:30pm today (4-21-09).
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