Service Request Ticket - # 31787

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2009 02:30 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060077[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXH37714 Location PDR - Picked up by PP on 12/8/10

Model PQ5409A Hostname
Notes HP 4350 maintenance kit FROM p0063296 10/2007, Fuser for HP LJ 4350TN RM1-1082-BB from P0064534 Ink/Toner Refill

Wired NIC 00:14:38:D2:71:D1

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 22, 2009 08:58 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Adam Wehner Apr 22, 2009 08:58 AM 
I looked at the printer.  Cleaned it and switched
toner cartridges.  The printers are just getting
old and used and abused.
 Add Attachment
Brian Berkley Apr 21, 2009 02:53 PM 
Task reassigned to Adam Wehner.
 Add Attachment
Richard Rogers Apr 21, 2009 02:30 PM 
They have turned it off because it is so bad.
 Add Attachment