Service Request Ticket - # 31794

Service Request Information

CONTACT Name Hutchinson, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 21, 2009 08:01 PM
Department Telecommunications Phone 88010
Location Email hutchinsont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080167[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. TH8585Z06T Location PDR

Model C8164A#A2L Hostname lab-mnb110color.wou.edu
Notes duplexing, 2nd 250 sheet tray IP: 140.211.78.37 Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:1B:78:E7:0C:B5

TECHS Submitted by Kayla Fordham Contact kfordham08@wou.edu 88925
Primary Technician Contact cimende@wou.edu 88069

Tracking

Entered by Date Memo
Cinthya Mendez-Garcia
Email

Public
Entered by Date Memo
Cinthya Mendez-Garcia Apr 24, 2009 12:30 PM 
Task reassigned to Cinthya Mendez-Garcia.
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Cinthya Mendez-Garcia Apr 24, 2009 12:30 PM 
Status changed from (1) Pending to (5) Completed
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Cinthya Mendez-Garcia Apr 24, 2009 12:30 PM 
I delivered 1 Black C4844A ink to MNB lab. 

Sorry I checked the type of ink last night and 
it had a C4840A ink.
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Cinthya Mendez-Garcia Apr 23, 2009 08:54 PM 
The color printer still needs black ink. 

1 Black C4840A
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Kayla Fordham Apr 21, 2009 08:02 PM 
The printer in MNB needs a black toner cartridge.
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