Service Request Ticket - # 31795

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 22, 2009 09:16 AM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080890[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P3005x Printer #Q7816A#ABA
Serial No. SCNR2R02316 Location PDR

Model Q7816A Hostname libadmin.wou.edu
Notes 100-sheet multipurpose tray, 500 sheet input tray, duplexing; MAINT: LJ3005 Maintenance Kit #Q7812-67903 from P0095829 OCT2014 SR#55055 Ink/Toner Refill

Wired NIC 00:21:5A:94:69:25


Wireless NIC AA:BB:CC:DD:EE:FF

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 27, 2009 12:15 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Apr 27, 2009 12:15 PM 
I walk her through it over the phone.  She is good
to go now.
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Brian Berkley Apr 22, 2009 09:39 AM 
Task reassigned to Adam Wehner.
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Cinthya Mendez-Garcia Apr 22, 2009 09:18 AM 
says her student worker does not have access to 
the new printer that was set up yesterday. The 
computer is located in HL 206. The printer is not 
in the drop down menu when she goes to file-
print. 

Available times: 

today until 3pm
tomorrow until 1:30pm
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