Service Request Ticket - # 31819

Service Request Information

CONTACT Name Hsieh, Bau Hwa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 23, 2009 08:15 AM
Department Social Science Phone 88853
Location Email hsiehb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030981[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. CN-02Y-315-71618-43RAJJQ Location PDR
TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Apr 24, 2009 02:07 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Apr 24, 2009 02:07 PM 
its good now, set it back up
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Lance Jewett Apr 24, 2009 11:35 AM 
its updated, the icon in bottom right corner says
that the network cord is unplugged. But it is able
to get on the internet,T drive. Still can't log in
through mash
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Lance Jewett Apr 23, 2009 10:12 AM 
really out of date, installing SP3 and other updates
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Lance Jewett Apr 23, 2009 08:53 AM 
Task reassigned to Lance Jewett.
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Richard Rogers Apr 23, 2009 08:16 AM 
The computer is located in HSS main office.  They 
need this looked at as soon as possible.  She 
said Bill looked at the ethernet cable yesterday 
and said it was just fine, but computer will not 
log in.
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