Service Request Ticket - # 31839

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 24, 2009 11:41 AM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051217[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG633197ED Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:EB:3A:A2

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner May 12, 2009 01:11 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner May 12, 2009 01:11 PM 
This was one of the color printers it is dead.  We
are getting a demo color printer from xerox to put
there to see how that is going to do.
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Casey Sonflieth May 06, 2009 10:15 AM 
she needs it looked at
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Casey Sonflieth May 06, 2009 10:14 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Brian Berkley Apr 24, 2009 03:32 PM 
Task reassigned to Adam Wehner.
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Casey Sonflieth Apr 24, 2009 11:43 AM 
it was printing fine, then it just turns itself 
on and back off.

Phone: 8-8441
Email:hilterbl@wou.edu
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