Service Request Ticket - # 31858

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 27, 2009 10:10 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070433[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 7CYXYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:69:45:8E

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 28, 2009 10:56 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Apr 28, 2009 10:56 AM 
I talked to her on the phone and she is all up and
running.
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Brian Berkley Apr 27, 2009 10:42 AM 
Task reassigned to Adam Wehner.
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Casey Sonflieth Apr 27, 2009 10:11 AM 
****This is an email****


 
Good Morning,
 
I am not able to print to one of our printers on 
bart. I switched to radar and printed no problem. 
Not sure if you need to worry about this. I just 
wanted to let you know.
 
The printer number is 2007 0075
 
My computer is 2007 0433
 
Angie Barry
Office Coordinator
Werner University Center
503.838.8064 phone
503.838.8427 fax
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