Service Request Ticket - # 31869

Service Request Information

CONTACT Name McFadden, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 27, 2009 12:17 PM
Department Creative Arts/Theater-Dance Phone 88827
Location Email mcfadds@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080802[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description DellOptiPlex 755 USFF, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 8QM37J1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows 7 Pro upgraded on P0081747, Microsoft Office Pro Plus 2007 from P0069383

Wired NIC 00:21:70:53:FF:42

TECHS Submitted by Kevin Elmore Contact kelmore@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 27, 2009 12:37 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 27, 2009 12:37 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Apr 27, 2009 12:35 PM 
re-enabled and moved back to proper OU
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Kevin Elmore Apr 27, 2009 12:27 PM 
The computer in question is the computer in MOD 
103 smart classroom station.  She's ok on her mac 
in her office.
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Kevin Elmore Apr 27, 2009 12:20 PM 
officed hours Tuesday after 2 and MW11-12
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Kevin Elmore Apr 27, 2009 12:19 PM 
He account was disabled before and she changed 
her password which worked for awhile, but now 
it's disabled again.  She class tomorrow.
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