Service Request Ticket - # 31877

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 27, 2009 03:22 PM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Stephen Pierce Contact spierce@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 29, 2009 02:55 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Apr 29, 2009 02:55 PM 
This printer is up and running now.  You have to
make sure that when you print you go into printing
properties and select 11X17
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Brian Berkley Apr 27, 2009 03:29 PM 
Task reassigned to Adam Wehner.
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Stephen Pierce Apr 27, 2009 03:24 PM 
Paper is loaded and tray 1 set to 11x17.  Tray 2
does not offer a 11x17 setting.  

The bottom tray (assume 1) paper doesn't pick up.
 The top tray is much more reliable and doesn't
have ht awkward curve at the end that seems to
through it off.  Perhaps the default can be changed?

Current state is that it will not print.
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