Service Request Ticket - # 31895

Service Request Information

CONTACT Name Schaumburg, Ashley   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 28, 2009 12:14 PM
Department Business Services Phone 88361
Location Email schaumburga@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080859[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. FZ2RLJ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0069666 installed as Office Pro 2003, Adobe Dreamweaver CS4 for WIN from P0072267

Wired NIC 00:21:70:58:81:87

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Apr 28, 2009 02:49 PM 
Task reassigned to Adam Wehner.
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Adam Wehner Apr 28, 2009 02:49 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Apr 28, 2009 02:49 PM 
She is back up and running.  Something was weird
about her connection to the network.
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Christian Rogers Apr 28, 2009 12:15 PM 
the computer takes about 5 minutes to open up “my 
computer”, it doesn’t open web browser . the web 
browser says, it says “the internet cannot 
display this page. Its and oner my documents 
opened, only the c and d drives were available.

Available
all day M-f 8-5
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