Service Request Ticket - # 31904

Service Request Information

CONTACT Name Parpart, Jerrie Lee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 28, 2009 04:23 PM
Department Library & Media Services Phone 88419
Location Email parparj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051216[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. SG63319888 Location PDR

Model C8164A Hostname
Notes duplexing, extra paper tray, name is Ink/Toner Refill

Wired NIC 00:11:0A:EC:F5:ED

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact cimende@wou.edu 88069

Tracking

Entered by Date Memo
Cinthya Mendez-Garcia
Email

Public
Entered by Date Memo
Cinthya Mendez-Garcia Apr 29, 2009 08:05 AM 
Task reassigned to Cinthya Mendez-Garcia.
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Cinthya Mendez-Garcia Apr 29, 2009 08:05 AM 
Status changed from (1) Pending to (5) Completed
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Cinthya Mendez-Garcia Apr 29, 2009 08:04 AM 
closing the task since it is a duplicate.
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Cinthya Mendez-Garcia Apr 29, 2009 08:03 AM 
lori hilterbrand called saying this is the same 
task as # 31839
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Brian Berkley Apr 28, 2009 04:24 PM 
Task reassigned to Adam Wehner.
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Richard Rogers Apr 28, 2009 04:24 PM 
Several students have not been able to print on 
the color printer.
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