Service Request Ticket - # 31907

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 29, 2009 09:54 AM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060191[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP Business Inkjet 2800dtn Printer #C8164A#A2L
Serial No. TH6585Z00R Location PDR

Model C8174A Hostname trccolor.wou.edu
Notes Duplexing, two trays IP: 140.211.114.27 Ink/Toner Refill HP 31A or HP 31X

Wired NIC 00:11:0A:EF:1F:21

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner May 28, 2009 03:36 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner May 28, 2009 03:36 PM 
These have been switched over to the new print
server so they should be back up and running now.
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Brian Berkley May 08, 2009 12:08 PM 
Task reassigned to Adam Wehner.
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Cinthya Mendez-Garcia Apr 29, 2009 02:29 PM 
****This is an email****
Hi, when someone prints from the macs here in the 
TRC Lab, to the TRC Color Color student printer, 
it prints out sheets of code, not the image, any 
idea what may be going on?
Thanks, Sue
Sue Payton 
Technology Resource Center 
Western Oregon University 
Monmouth, OR 97361
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Cinthya Mendez-Garcia Apr 29, 2009 09:55 AM 
the printersare saying that they need admin 
rights to unpause the macs.

Phone:8-8967
Email:paytons@wou.edu
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