Service Request Ticket - # 31927

Service Request Information

CONTACT Name Nickelson, Dianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 29, 2009 03:30 PM
Department President’s Office Phone 88888
Location Email nickeld@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040652[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. D0T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751;Upraded to MS OFfice Pro 2007 Plus from P0067818, Viking; Visio from WOU# 2000497

Wired NIC 00:11:43:B9:FC:42

TECHS Submitted by Cinthya Mendez-Garcia Contact cimende@wou.edu 88069
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Apr 29, 2009 04:58 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Apr 29, 2009 04:58 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Brian Berkley Apr 29, 2009 04:58 PM 
She emailed me back saying she was successful in
following my instructions.
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Brian Berkley Apr 29, 2009 04:25 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Brian Berkley Apr 29, 2009 04:24 PM 
****This is an email****

Please read the self-installation instructions at
the bottom of my blog post, and call me if you
have problems.

http://www.wou.edu/~bberkley/blogs/2009/04/sophos_antiviru_1.php
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Cinthya Mendez-Garcia Apr 29, 2009 03:31 PM 
Says the sophos icon is not on the bottom right 
corner of her screen. 

She does have it on her machine just no icon. 

available times:
between 8am-5pm
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