Service Request Ticket - # 31936

Service Request Information

CONTACT Name Mayhead, Molly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2009 07:34 AM
Department Humanities Division Phone 88536
Location Email mayheam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040673[Edit Inv] (opens in a new window) Bldg/Room ITC Fee Payment
Service Tag D6T8Z61 Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. d6t8z61 Location ITC Fee Payment

CPU Pentium 4-3.2GHz


OS Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:06:6E

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley May 08, 2009 09:24 AM 
Task reassigned to Brian Berkley.
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Brian Berkley May 08, 2009 09:24 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley May 08, 2009 09:24 AM 
Remoted into her system, purged Sophos, and
reinstalled it.  Also installed Adobe 9.1 reader.
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Patrick Shanley May 07, 2009 10:47 AM 
she called and said she would be available 
tomorrow May 8, between 10-12 and 1-2
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Gabriel Thrash May 07, 2009 09:00 AM 
called and left vmail.
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Todor Todorov May 06, 2009 01:01 PM 
Task reassigned to UCS Tech.
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Todor Todorov May 06, 2009 01:01 PM 
I have classes during those times
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Christian Rogers May 05, 2009 01:09 PM 
"MWF 10-12 is good!"
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Kitt Murry Apr 30, 2009 11:15 AM 
Todor she called back saying that she can take 
you now until twelve, but she does not know how 
long it takes so if you think you can't get it 
done by noon she has requested that it be fixed 
tomorrow, Friday May 1st, from 10am-12pm
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Todor Todorov Apr 30, 2009 08:59 AM 
Office Hours: MWF 10-12
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Todor Todorov Apr 30, 2009 08:02 AM 
Task reassigned to Todor Todorov.
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Richard Rogers Apr 30, 2009 07:34 AM 
Molly needs Sophos installed on her computer.
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