Service Request Ticket - # 31938

Service Request Information

CONTACT Name Dover, Ed   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2009 07:46 AM
Department Social Science Phone 88264
Location Email dovere@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030693[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3QC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:E9:C0:8A

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact rrogers@wou.edu 88925

Tracking

Entered by Date Memo
Richard Rogers
Email

Public
Entered by Date Memo
Richard Rogers Apr 30, 2009 08:24 AM 
Task reassigned to Richard Rogers.
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Richard Rogers Apr 30, 2009 08:24 AM 
Status changed from (1) Pending to (5) Completed
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Richard Rogers Apr 30, 2009 08:24 AM 
Dover was able to resolve it himself.
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Richard Rogers Apr 30, 2009 07:47 AM 
When he tries to print, the printer prints out a 
2 line message about not being a printer 
functionality.
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