Service Request Ticket - # 31941

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2009 08:09 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040690[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX280 Pentium 4, 3.2HGz1M, 800FSB
Serial No. J4T8Z61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office PRO 2003 from P0051751

Wired NIC 00:11:43:BB:0B:7B

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett Apr 30, 2009 10:15 AM 
Task reassigned to Lance Jewett.
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Lance Jewett Apr 30, 2009 10:15 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett Apr 30, 2009 10:15 AM 
cleaned the virus off his comp.
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Richard Rogers Apr 30, 2009 08:10 AM 
Evertime he opens a file, sophos displays what 
looks like a destination of a file or something 
he says.  He needs it to stop popping up.
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