Service Request Ticket - # 31963

Service Request Information

CONTACT Name Morris, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 05, 2009 08:41 AM
Department Bookstore Phone 88012
Location Email morrisd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060244[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. D0L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051

Wired NIC 00:13:72:A8:B3:85

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact ylwang06@wou.edu 88925

Tracking

Entered by Date Memo
Yi Wang
Email

Public
Entered by Date Memo
Yi Wang May 05, 2009 10:09 AM 
Status changed from (1) Pending to (5) Completed
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Yi Wang May 05, 2009 10:09 AM 
install SP3 and Sophos
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Yi Wang May 05, 2009 09:18 AM 
Task reassigned to Yi Wang.
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Christian Rogers May 05, 2009 08:42 AM 
still do not have virus protection. Put in 
request last week. but still don’t have it. 

 he said “mike said something about a service 
back 3”. 

ex 88012
Available all day. Located in the bookstore in WUC
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