Service Request Ticket - # 31964

Service Request Information

CONTACT Name Rector, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 05, 2009 08:54 AM
Department Social Science Phone 88294
Location Email rectorj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030713[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. HQC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:32:8A

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett May 05, 2009 09:52 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett May 05, 2009 09:52 AM 
He had no network connection, so i disabled his
NIC and enabled it again and it reconnected and is
working.
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Lance Jewett May 05, 2009 09:19 AM 
Task reassigned to Lance Jewett.
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Christian Rogers May 05, 2009 08:55 AM 
can not get into H drive. Tries to open 
PowerPoint but nothing happens. all his files are 
located on H drive and he needs them throughout 
the day.
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