Service Request Ticket - # 31969

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 05, 2009 10:44 AM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070433[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 7CYXYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:69:45:8E

TECHS Submitted by Christian Rogers Contact crogers05@wou.edu 88925
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn May 07, 2009 10:51 AM 
Task reassigned to Adam Shinn.
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Adam Shinn May 07, 2009 10:51 AM 
Status changed from (1) Pending to (5) Completed
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Adam Shinn May 07, 2009 10:51 AM 
Brian B said this has been resolved.
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Christian Rogers May 05, 2009 10:45 AM 
open’s I drive and sophose has detected virus. 
strange looking programs are located at bottom of 
I drive. and every time she opens it more 
programs appear. 

avaible all day. 88064
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