Service Request Ticket - # 31994

Service Request Information

CONTACT Name Gibbons, Steve   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 06, 2009 11:08 AM
Department Social Science Phone 88317
Location Email gibbons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080623[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple MacBook, 13-inch, aluminum #Z0FU
Serial No. W88495731B0 Location was Stephen Gibbons, SS

CPU Intel Core 2 Duo 2GHz


OS Unknown Software iLife '08(inc. iTunes, iPhoto, iMonvie and iDVD, iWeb and GarageBand), MS Office 2008 for MAC from P0068701, transfer from W#20030679Macromedia Dreamweaver MX 2004 MAC/WIN License from P0050020

Wired NIC 00:23:DF:80:63:F4


Wireless NIC 00:23:6C:8D:D1:E4


Bluetooth NIC 00:23:6C:AC:D8:6C

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Lance Jewett May 07, 2009 10:52 AM 
Task reassigned to Gabriel Thrash.
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Lance Jewett May 07, 2009 10:52 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash May 07, 2009 10:52 AM 
Went to his office, and he figured out how to
maximize the window himself.
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Gabriel Thrash May 07, 2009 08:08 AM 
Called and left a vmail requesting availability.
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Casey Sonflieth May 06, 2009 11:10 AM 
When he opens microsoft word...it only opens up 
about 1/4 of his screen and cannot figure out how 
to fix that.
he said he just converted from a PC to a Mac and 
has no skills yet with macs.

Phone:8-8317
Email:gibbons@wou.edu
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