Service Request Ticket - # 31998

Service Request Information

CONTACT Name Udell, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 06, 2009 12:58 PM
Department The Research Institute Phone 88785
Location Email udellt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060388[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 52ZDZB1 Description Dell Inspiron 6400 1.66GHz/667MHz FSB laptop
Serial No. 52ZDZB1 Location ready for PDR

CPU Intel Core 2 Duo T5500(2MB/1.66GHz/667MHz)


OS Unknown Software MS Office Pro 2003 from TRI License

Wired NIC 00:15:C5:B8:51:1D


Wireless NIC 00:18:F3:55:8B:7A

TECHS Submitted by Jeff Sawyer Contact jsawye1@wou.edu 88069
Primary Technician Contact ashinn06@wou.edu 88925

Tracking

Entered by Date Memo
Adam Shinn
Email

Public
Entered by Date Memo
Adam Shinn May 07, 2009 12:43 PM 
Status changed from (1) Pending to (5) Completed
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Adam Shinn May 07, 2009 12:43 PM 
gave him admin rights, he is set.
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Adam Shinn May 07, 2009 10:54 AM 
called and left a VM asking for times to come by
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Adam Shinn May 07, 2009 10:46 AM 
Task reassigned to Adam Shinn.
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Jeff Sawyer May 06, 2009 01:05 PM 
He just had his laptop reformatted and wants to 
reainstall some of his own software and needs 
administrative access to do so.
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