Service Request Ticket - # 32004

Service Request Information

CONTACT Name Hutchinson, Teresa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 06, 2009 03:07 PM
Department Telecommunications Phone 88010
Location Email hutchinsont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060666[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Mac Mini, 1.66GHz Intel Core Duo #Z0DM
Serial No. G87194EBW0C Location PDR 2023 Giveaway

CPU GMA 4500MHD integated


OS Unknown Software Microsoft Offce Pro Plus 2007 from P00

Wired NIC 00:16:CB:A9:77:AA


Wireless NIC 00:17:F2:53:82:27

TECHS Submitted by Brandon Tipton Contact btipton05@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton May 07, 2009 08:31 AM 
Task reassigned to Jordan Colton.
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Jordan Colton May 07, 2009 08:31 AM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton May 07, 2009 08:31 AM 
Checked computer. Sophos was installed on both the
windows side and the Mac side.
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Brandon Tipton May 06, 2009 03:08 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Brandon Tipton May 06, 2009 03:08 PM 
In Mod 104 computer with WOU # 20060666[Edit Inv] and with
monitor # 20060711[Edit Inv] needs sophos installed.
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