Service Request Ticket - # 32011

Service Request Information

CONTACT Name Avila, Osvaldo   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 07, 2009 08:19 AM
Department Student Success & Advising Office Phone 88587
Location Email avilao@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030663[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 2760Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320, Macromedia Studio MX 2004 from P0052515

Wired NIC 00:0C:F1:EA:55:F1

TECHS Submitted by Richard Rogers Contact rrogers@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett May 21, 2009 10:57 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett May 19, 2009 10:17 AM 
Task reassigned to Lance Jewett.
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Chris Marsaglia May 15, 2009 08:21 AM 
Priority changed from (3) Priority to (2) High Priority.
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Chris Marsaglia May 15, 2009 08:21 AM 
He called today wondering status and needs this 
fixed ASAp
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Richard Rogers May 12, 2009 01:25 PM 
Osvaldo called today because no has seen him 
about this request.  He said to call him to maybe 
schedule something.
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Jordan Colton May 08, 2009 12:34 PM 
He is out to lunch. Will check back later today.
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Richard Rogers May 07, 2009 08:20 AM 
He is the only one with this problem on this 
computer.  Others have access to the printer from 
the same computer.  It is the front desk computer 
in Advising.
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