Service Request Ticket - # 32026

Service Request Information

CONTACT Name Wilson, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2009 10:32 AM
Department The Research Institute Phone 88786
Location Email wilsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030311[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, Pentium 4 at 2.80GHz
Serial No. GXS3N31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Office Pro 2003(installed as Office XP Pro)P0044702

Wired NIC 00:07:E9:3C:38:34

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett May 28, 2009 11:11 AM 
Task reassigned to Lance Jewett.
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Lance Jewett May 28, 2009 11:11 AM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett May 28, 2009 11:11 AM 
i went over and installed outlook and got it all
set up. So she is good to go.
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Gabriel Thrash May 28, 2009 08:44 AM 
called and left vmail to see if she needed
anything else set up on the computer.
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Gabriel Thrash May 19, 2009 01:03 PM 
Task reassigned to UCS Tech.
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Patrick Shanley May 14, 2009 12:24 PM 
she will available before one, and three till 
four today, but she will be available all day 
monday. She also requested a call this afternoon 
if no one will be available
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Patrick Shanley May 14, 2009 11:53 AM 
She called back and said that they need it setup 
as soon as possible, today if available
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Gabriel Thrash May 14, 2009 10:47 AM 
called and left a vmail asking if she still needed
help with setting up her computer.
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Lance Jewett May 12, 2009 08:13 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash May 08, 2009 11:18 AM 
set up compwuter.  Patti isn't back to set up her
login yet. Will wait for her to call us to help
her set the rest of the software up.
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Casey Sonflieth May 08, 2009 10:35 AM 
Lisa Wilson called in and said that there is a 
new employee named Patti Blasco who needs a 
computer set up in patti's office ...the computer 
is already in Lisa's office and needs to be moved 
ans set up for patti. the comp# is: 20030311[Edit Inv].
It is a newer monitor with a older dell.

lisa's phone: 8-8786
Email:wilsonl@wou.edu
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