Service Request Ticket - # 32032

Service Request Information

CONTACT Name Clifton, Wanda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2009 12:06 PM
Department VP Academic Affairs/Provost Phone 88674
Location Email cliftonw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070856[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 755 2.66GHz, 4M, VT 1333MHz FSB
Serial No. FNWV3G1 Location PDR

CPU Intel Core 2 Duo E6750(2.66GHz,4M,VT,1333MHz FSB)


OS Unknown Software Roxio Creator Dell Edition and CyberLink Power DVD bundled with computer, MS Office Pro Plus 2007 from P0065508 installed as Office Pro 2003, Adobe Acrobat Pro v9 from P0070150

Wired NIC 00:1E:C9:7A:85:DD

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley May 08, 2009 01:02 PM 
Task reassigned to Brian Berkley.
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Brian Berkley May 08, 2009 01:02 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley May 08, 2009 01:02 PM 
Missing connection to mail system in outlook.

Set up her Outlook to connect to the mail system.
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Casey Sonflieth May 08, 2009 12:08 PM 
Priority changed from (3) Priority to (2) High Priority.
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Casey Sonflieth May 08, 2009 12:07 PM 
microsoft outlook opens for her, but nothing is 
there...all it shows is the header for the 
outlook.

Phone:8-8674
Email:cliftonw@wou.edu
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