Service Request Ticket - # 32034

Service Request Information

CONTACT Name Russell-Wynings, Andrew   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 08, 2009 12:52 PM
Department Advancement & Foundation Phone 88151
Location Email russella@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060232[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. 40L9VB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Creative Suite Prem from P0049693 moved from W#20020660

Wired NIC 00:13:72:A8:B3:C8

TECHS Submitted by Casey Sonflieth Contact csonflieth06@wou.edu 88925
Primary Technician Contact jcolton08@wou.edu 88925

Tracking

Entered by Date Memo
Jordan Colton
Email

Public
Entered by Date Memo
Jordan Colton May 11, 2009 09:24 AM 
Status changed from (1) Pending to (5) Completed
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Jordan Colton May 11, 2009 09:24 AM 
purged and re-installed sophos and everything
updated and is working good.
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Jordan Colton May 08, 2009 12:56 PM 
Task reassigned to Jordan Colton.
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Casey Sonflieth May 08, 2009 12:52 PM 
****This is an email****

The Sophos Anti-Virus program on my computer is 
no longer appearing as 
an icon in my system tray and it will not allow 
me to run it through the 
program screen.

CPU #: 20060232[Edit Inv]

Andrew

-- 
Andrew Wynings
Director of Systems Management and Prospect 
Research
Western Oregon University
 503-838-8151
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